Payment methods
At The Fearless Ones, we strive to make the payment process smooth and secure. Below, you’ll find information on the payment options we accept, our payment security measures, and what to expect during the checkout process.
Accepted Payment Methods
We offer a variety of payment options for your convenience:
- Local Payment: Bancontact for customers in Belgium, and iDEAL for customers in The Netherlands.
- Credit and Debit Cards: We accept Visa, MasterCard, and American Express.
- PayPal: Easily pay using your PayPal account.
- Apple Pay and Google Pay: Fast and secure payment options available on mobile devices.
- Shop pay: Powered by Shopify.
All transactions are processed in EUR (€).
Payment Security
We take payment security seriously. Our website uses SSL encryption to ensure your payment information is protected. All transactions are securely processed through trusted payment gateways, which comply with PCI DSS standards.
How to Pay
- Add items to your cart and proceed to checkout.
- Select your preferred payment method from the options listed above.
- Complete the payment by entering your payment details and confirming your order.
- You’ll receive an email confirmation once your payment is successfully processed.
Refund and Payment Policies
- Please note that some items may not be eligible for a refund according to our Refund Policy.
- Digital products and customized items are non-refundable unless defective.
International Payments
For customers outside Belgium:
- Additional fees or taxes (e.g., customs duties) may apply depending on your location.
- The final charge may differ slightly due to currency conversion rates.
Failed Payments and Troubleshooting
If your payment is declined:
- Double-check your payment details and try again.
- Contact your bank to ensure there are no issues with your card.
- If the issue persists, please contact our customer service team at info@thefearless1nes.com for assistance.
Frequently Asked Questions
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Why was my card declined?
- Your bank may have declined the transaction. Contact them for more information or try another payment method.
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Can I change my payment method after placing an order?
- Unfortunately, changes to payment methods are not possible once an order is placed.
For any other questions, please reach out to our support team at info@thefearless1nes.com.