FAQ
Where do you ship to?
We currently ship to the following countries: Belgium, the Netherlands, Germany, Ireland, Italy, Spain, Portugal, Finland, France, Luxembourg, Poland, Sweden, and the USA. For our Fearless and Back to Basic collection, we offer worldwide shipping. If your country is not listed, please get in touch with us to see if we can arrange shipping.
How much does shipping cost?
Shipping costs vary depending on the destination. Shipping fees will be calculated at checkout based on your location.
How long does shipping take?
Delivery times depend on your location.
- Belgium: Typically arrives in 2-4 business days.
- International orders: May take 5-10 business days.Please allow extra time for the Back to Basic T-shirt, as it’s made on demand and may take longer to produce.
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Fearless & Back to Basic collections: please allow 2-5 business days for production and 7-14 business days for shipping.
What is your return policy?
For more details, kindly refer to our refund policy.
How do I return or exchange an item?
To return or exchange an item, please contact our customer service with your order number and the reason for the return. For more details, kindly refer to our refund policy.
What payment methods do you accept?
We accept a variety of payment methods, including credit cards (Visa, MasterCard, American Express), PayPal, and local payment options in Belgium and The Netherlands.
Can I cancel or modify my order after it’s been placed?
Once an order has been placed, changes or cancellations are only possible within 24 hours. If you need to make modifications, please contact our customer service through our contact page on our website or email us at info@thefearless1nes.com. We will do our best to accommodate your request.
What sizes do you offer?
A detailed size guide is provided on each product page, so make sure to check the specific measurements for the item you’re interested in. This will help ensure you select the right size for a perfect fit.
How can I track my order?
After your order has been shipped, you’ll receive a tracking number via email so you can easily monitor your package's journey. For more convenient tracking, you can also create an account or log in using the same email address you used for your purchase. This will allow you to access your order's status directly from your account on our website, where all tracking details will be available in your order history.
Why do the “Fearless” & "Back to Basic" collections take longer to ship?
The collections are made on demand as part of our commitment to reducing overproduction, and to ensure affordability for all of our customers. This means it is crafted specifically for you once you place your order, which may extend the delivery time slightly.